Refund Policy - PCT 24X7

We maintain a strict and transparent refund policy to ensure fairness and clarity for all customers.

1. Eligibility for Refund
• Order not processed
• Order not shipped
• Product unavailable

2. Non-Refundable Cases
• Order already shipped
• Customs seizure or import issues
• Incorrect shipping information provided by customer
• Delivery delays

3. Refund Process
Refund requests must be submitted via email within a reasonable timeframe.

4. Processing Time
Approved refunds will be processed within 5–10 business days.